Steve started at Links Technology, in 2016, as a contractor, writing user guides for TariffShark CPUC and TariffShark Tiger. Shortly after that, he joined the Links team full time, as a Product Support Specialist, where he is responsible for helping customers use “Shark” products. In addition to writing and maintaining user guides, he answers support calls and emails; provides on-site and remote product training; produces instructional and marketing videos; and migrates historical tariff data into new clients’ databases. He also leads TariffShark’s eTariff Packager Service to provide full service FERC-compliant eTariff filings. Steve and his entire family are proud, lifelong Cubs fans and baseball fanatics.
Links Technology Solutions has been providing data management software solutions that allow the utility industry to manage, create and submit FERC-compliant filings, as well as filings to other federal agencies for over 10 years. TariffShark Hammerhead was introduced at the beginning of 2010, and has become the most widely used software application to make eTariff filings to FERC. PowerShark EQR is well positioned to become the leading EQR filing solution for the energy industry.